3 Reasons Your Products May Be Delisted on Amazon
Amazon is one of the largest online retail platforms in the world. It allows sellers to list their products on the site and offers customers a huge variety of items from which to choose. However, with such large scale comes strict rules and regulations that all sellers must adhere to for their products to remain listed on Amazon.
Selling noncompliant products or participating in any shady practices can lead to your items being delisted, preventing you from selling on the platform. Here are three of the most common reasons products may be delisted on Amazon.
Violation of Amazon’s Rules and Regulations
All sellers must abide by Amazon’s rules for their items to remain listed on the platform. This includes following policies regarding pricing, customer service, product descriptions, shipping guidelines, etc. If the seller violates any of these rules, Amazon may delist the products from their platform.
Poor Quality, Inauthentic Items, or Shipping Problems
Amazon also regulates the quality of items sold on its site to protect customers from purchasing faulty goods or counterfeit items. If a seller is selling low-quality or inauthentic items, Amazon may delist products found to be fakes or of such low quality that they don’t fulfill their descriptions. To avoid these problems, make sure you buy UPC codes for Amazon that are listed with the global standards organization (GS1). That way, you know you have a unique code for each item, including variations in features like size, color, or power.
Unresolved customer complaints, multiple canceled orders, repeated shipping problems, poor customer service, or violating copyrights and trademarks are also among the most common reasons products are delisted from Amazon.
Sellers Engaging in Shady Practices
Sellers must refrain from shady or illegal practices that could damage the reputation of the platform. This includes selling stolen or prohibited items and using false advertising. Sellers also shouldn’t redirect links off Amazon’s platform to other websites, especially if the sites are designed to make customers believe they’re still dealing with Amazon. If Amazon catches a seller doing any of these things, the company will delist the products from its site.
By understanding the rules and regulations set forth by Amazon as well as engaging in good practices when selling, sellers can ensure that their products remain listed on the website. If Amazon delists any products, it is important to take quick action to resolve the issue and have the products re-listed as soon as possible.